BCX Tech Officer Customer Engineer Vacancies open the door to a practical and rewarding IT career in South Africa. This opportunity is based in Umtata, Eastern Cape, and supports critical technology systems in retail store environments. For candidates exploring reliable career opportunities through trusted platforms like municipalityvacancies, this role offers real exposure, steady growth, and valuable field experience.
BCX continues to invest in skilled professionals who enjoy solving problems and working directly with clients. This position suits individuals who prefer hands-on work and clear daily impact.
About BCX and the Role in Field Services
BCX operates within the Cloud Platform Solutions business unit, under the Field Services department. The Tech Officer Customer Engineer role focuses on keeping store-based IT systems running smoothly. Every task supports business continuity for contracted clients across the region.
The role blends technical skill with customer interaction. Each day brings new challenges, learning opportunities, and responsibility.
Key Responsibilities of the Customer Engineer Role
The BCX Tech Officer Customer Engineer Vacancies focus on both maintenance and installation support. The goal is always fast, accurate, and first-time resolution.
Key responsibilities include:
- Attending Severity Level 1 incidents without delay
- Resolving hardware issues on the first visit
- Supporting new installations and project rollouts
- Diagnosing IT infrastructure faults on-site
- Assisting junior technicians with technical guidance
- Performing preventive and reactive maintenance
- Installing and removing hardware and software correctly
- Ensuring all work meets agreed service levels and standards
Each responsibility connects to reliable service delivery and client satisfaction.
Skills and Capabilities BCX Is Looking For
Success in this role depends on both technical ability and personal conduct. BCX values professionals who remain calm under pressure and work well with others.
Core functional skills include:
- Customer focus
- ICT knowledge
- Strong problem-solving ability
- Technology consulting skills
- Team collaboration
Behavioural competencies expected in this role include:
- Applying expertise and technology effectively
- Delivering results that meet client expectations
- Following procedures accurately
- Working well with people at all levels
Minimum Qualifications and Experience Required
Candidates applying for BCX Tech Officer Customer Engineer Vacancies must meet clear educational and experience standards.
Minimum requirements include:
- NQF Level 4 or Grade 12 qualification
- National Diploma advantage
- At least two years of relevant experience
Preferred certifications include:
- CompTIA A+
- Linux Certification such as CompTIA Linux or LPIC
These qualifications help ensure readiness for real-world technical environments.
Work Conditions and Special Requirements
This role requires flexibility and commitment. The work environment is active and client-facing.
Important conditions include:
- Willingness to travel locally
- Valid driver’s licence and reliable vehicle
- Ability to work extended or long hours when required
- Client roaming and billable work structure
Each condition supports service delivery across multiple client sites.
Why This Opportunity Matters
BCX Tech Officer Customer Engineer Vacancies provide more than just employment. They offer stability, learning, and long-term career growth in South Africa’s IT services sector. The role builds strong technical foundations while exposing professionals to real client environments.
This experience can open future doors within BCX and the wider technology industry.
Apply Now
Apply Through Municipalityvacancies Today
If you are ready to build a hands-on IT career, this role is worth your attention. Explore application details and learn more through municipalityvacancies, a trusted source for South African job seekers.
Take the next step today. Apply, grow your skills, and move closer to a secure and rewarding technology career with BCX.